Summary information

Study title

Changing Organisational Forms and the Re-shaping of Work : Case Study Interviews, 1999-2002

Creator

Willmott, H., University of Cambridge, Judge Institute of Management
Marchington, M., University of Manchester, Institute of Science and Technology, Manchester School of Management
Rubery, J., University of Manchester, Institute of Science and Technology, Manchester School of Management

Study number / PID

5041 (UKDA)

10.5255/UKDA-SN-5041-1 (DOI)

Data access

Restricted

Series

Not available

Abstract

Abstract copyright UK Data Service and data collection copyright owner.This research into changing organisational forms and the re-shaping of work was prompted by the recognition that, despite an apparent increase in the number and importance of 'new' organisational forms, their implications for the future of work had yet to be fully explored. Current accepted frameworks for analysing organisations, work and employment tend to be founded upon one of two premises. The first, prevalent in human resources management (HRM), industrial relations, occupational psychology and employment law literature, takes work and employment to be organised and shaped by a single employing organisation, having well-defined boundaries and considerable control over its internal policies. This approach largely ignores the growth of inter-organisational relationships and the permeability of organisational boundaries, even in situations where work is sub-contracted. The second, associated with much organisational analysis, strategic management and industrial economics literature, attends to inter-organisational relationships, but also treats each organisation as an essentially coherent and unitarist entity, capable of displaying entity-wide attitudes and values such as organisational trust. Analysis of the employment relationship and its well-known contested nature is widely disregarded. In a context of increasing fragmentation and permeability of organisations, and evidence that human resources (HR) policies are unable to resolve the potential conflicts and contradictions inherent in the employment relationship, a fresh approach is needed. This departs from methodological traditions focused on the single organisation as the unit of analysis, with data often gathered through the lens of a single respondent, and with a lack of attention to inter-organisational relations. This research built on work in the ESRC Contracts and Competition Programme that has analysed trust between firms (for...
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Methodology

Data collection period

01/09/1999 - 01/01/2002

Country

England, Scotland

Time dimension

Cross-sectional (one-time) study

Analysis unit

Institutions/organisations
National

Universe

Organizations in England and Scotland between 1999 and 2002: Airport case: four airlines, engineering department, airport security, baggage handling, full handling, cleaning company, fire service, employees and managers at all levels. Ceramics Case: five ceramics manufacturers, employees and managers at all levels.PFI Case: Hotel Services Company, Facilities Design Company, Special Purpose Vehicle, NHS Trust Monitoring Team, employees and managers at all levels.Teacher Supply Case: TeacherTemp Head Office, Tempworkco, two North West Offices, 14 Local Authority Secondary Schools, employees and managers at all levels.Chemicals Case: Scotchem, two Suppliers, two Transportation specialists, two Business Service Contractors, employees and managers at all levels.Customer Service Case: TCS Training Service, North West Billing Centre, TCS North West (five clients), Temporary Employment Agency.Council X employees and managers at all levels.Information Technology Case: FutureTech (Head Office), FutureTech’s Govco Division, Govco, Govco Business Services Division, employees and managers at all levels.Post Office Counters Ltd Case: one Crown Office, four Sub Post Offices, three Combination Stores employees and managers at all levels.

Sampling procedure

Purposive selection/case studies

Kind of data

Text
Semi-structured interview transcripts; Interview summaries; Focus Group transcripts; Interview notes

Data collection mode

Face-to-face interview

Funding information

Grant number

L212252038

Access

Publisher

UK Data Service

Publication year

2004

Terms of data access

The Data Collection is available to UK Data Service registered users subject to the End User Licence Agreement.

Commercial use of the data requires approval from the data owner or their nominee. The UK Data Service will contact you.

Related publications

Not available