Study title

Consumer rights in Romania.
Topics: place and ways of internet use; awareness of messages about consumer rights over the past two months; topics of these messages; awareness of advertisements or articles over the past two months saying people to stand up for consumer rights; awareness of information about consumer rights over the past two months regarding: broken laptop or computer, problems with hotels or holiday packages, delayed airplanes, or with buying on the internet; source of the information; assessment of the usefulness of the information; assessment of the information as easy to understand, easy to remember, convincing; first point of information in case of problems with products, services, or sellers; knowledge of selected institutions and organisations dealing with the protection of consumer rights and use of the provided services; most trustworthy sources of information on consumer rights; assessment of the current situation in Romania regarding the observance of rules for the protection of consumers by: shops selling electronic or household devices, travel agencies, airlines, internet providers or teleshopping companies, telephone or mobile phone companies, banks or other credit providers, and supermarkets; efficiency of the Romanian justice in punishing misleading or cheating businesses. Demography: age; nationality; age at end of education; occupation; professional position; region; type of community; own a mobile phone and fixed (landline) phone; household composition and household size. Additionally coded was: respondent ID; type of phone line; weighting factor.