Study title

The respondents included executives of municipal social services, health centres, employment offices, health and social organisations, and the local offices of the Social Insurance Institution. The executives assessed the well-being of their customers, as well as the well-being and social security of different population groups (e.g. the unemployed, the re-constituted families). They also evaluated the adequacy of the social benefits (sickness benefit, subsistence subsidy, etc). The respondents were asked to evaluate the socio-economic situation of municipalities, and whether it was possible to ensure the necessary services with the present resources. The functionality of services was monitored, as were the changes in the services provided by the municipalities, the Social Insurance Institution, employment administration, and the private sector. Workforce adequacy and competence development were also canvassed. The respondents evaluated rehabilitation as a whole, and how well the needs of different population groups are met. They were asked to assess the quality, adequacy, timing, and successfulness of rehabilitation from the customer's point of view. The executives furthermore monitored the co-operation between the different occupational groups and the administrative sector, and estimated how their own organisation, as well as the whole area of operation will develop in the near future. The executives representing health and social organisations were asked to evaluate the significance of their organisation in general, and in some sectors more specifically (supervision of the interests of another parties, lobbying, etc.). Background variables included the respondent's occupational position or title, and region.