Study title

The major topics are: 1. Euro 2. Financial services 3. Computer and communication technologies. Topics: 1. Euro: nationality of respondent; assessment of personal extent to which informed about the Euro; personal interest in the Euro; use of the Euro up to now in payments domestically and abroad; attitude to the Euro (scale); convenience of the Euro with dual pricing; financial investments and purchase of stocks in Euro; bank account in Euro and intent to convert; rough estimate of the prices of selected goods of daily need in Euro (knowledge test of conversion rate); expected problems in conversion to the Euro (scale). 2. Financial services: attitude to and trust in banks and insurance companies (scale); experiences with financial services; adequate consumer protection laws in the country; EU-wide equalization of consumer protection laws; judgement on existing and needed consumer protection in telephone banking and Internet banking; consumer protection with new technologies; obstacles to the use of European financial services; preferred manner of payment with larger acquisitions in one's own and another EU country; payments by credit card for telephone or Internet purchases; willingness to use electronic cash for smaller purchases in one's country and abroad; use of financial services; current mortgages and credits; bank account possession with and without possibility to use check card; possession of check book, credit card and bank card. 3. Computer and communication technologies: computer use at work and at home; type of computer use; acquisition of computer qualifications and reasons for this; type of qualifications; importance of computer knowledge; exercise of telework; effects of the telework; assessment of the importance of computer use; Internet use and E-mail use at home or at work or in training; effects of e-mail and Internet on one's own work. The following question was not posed in Germany, Austria and the Netherlands: knowledge about the mark of...