Summary information

Study title

City Service Survey 1997

Creator

Miettinen, Heikki (Efektia)
Varhe, Seppo (Efektia)
Paasikallio, Martti (Efektia)

Study number / PID

FSD1204 (FSD)

urn:nbn:fi:fsd:T-FSD1204 (URN)

10.60686/t-fsd1204 (DOI)

Data access

Restricted

Series

City Service Surveys

City services have been studied since 1983. The surveys, conducted by the Association of Finnish Cities, and since 1993 by Efektia and Efeko (nowadays FCG Finnish Consulting Group), canvass citizens' attitudes towards municipal services and administration. The datasets are to a large extent comparable.

Abstract

City service survey 1997 charted citizen's views on the current state and development needs of city services and administration. The respondents answered questions about their local area, housing, cultural activities, leisure and recreation opportunities and means of communication used to inform citizens about the services offered. Views on child care, care of the elderly, primary and secondary schools, number of refugees and health services (health centres and physician services) were queried. The respondents were asked whether they were satisfied with various aspects of their city, how certain services should be financed and whether they had any social or financial problems interfering with their everyday life. The study also surveyed the respondents' interaction with neighbours and whether they had intentions to move. Some questions pertained to crime and safety. Background variables included date of birth, sex, number of children, level of education, dwelling type, occupational status, means of transportation to work and distance between home and work.

Methodology

Data collection period

1997

Country

Finland

Time dimension

Longitudinal: Trend/Repeated cross-section

Analysis unit

Individual

Universe

People aged 18 to 70 living in participating towns/cities

Sampling procedure

Probability: Simple random

Kind of data

Quantitative

Data collection mode

Self-administered questionnaire: Paper

Access

Publisher

Finnish Social Science Data Archive

Publication year

2002

Terms of data access

The dataset is (B) available for research, teaching and study.

Related publications

  • Valkama, Elisa (2004). Velkaneuvonta 2000-luvun alussa: talous- ja velkaneuvontalain vaikutukset asiakaskyselyn ja tilastotietojen valossa. Helsinki: Oikeuspoliittinen tutkimuslaitos. Oikeuspoliittisen tutkimuslaitoksen julkaisuja; 208.
  • Myllyniemi, Harri (2006). Rationaalisen tuolla puolen eli tutkimus ulkona kävelyn koetusta turvattomuudesta suomalaisissa kunnissa ja kaupungeissa. Tampere: Tampereen yliopisto. Sosiologian pro gradu -tutkielma.
  • Miettinen, Heikki & Paasikallio, Martti & Varhe, Seppo (1997). Kaupunki- ja kuntapalvelut 1997. Helsinki: Efektia. Tutkimuksia 94.
  • Hämäläinen, Maria (2005). Perusterveydenhuollon kustannus-vaikuttavuus. Espoon, Helsingin, Kemin, Kuusankosken ja Tampereen perusterveydenhuollon kustannusten sekä kuntalaisten tyytyväisyyden kohtaaminen vuosina 1993, 1997 ja 2001. Tampere: Tampereen yliopisto. Sosiaalipolitiikan pro gradu -tutkielma.