Study title

The survey focused on primary health care in Finland, how Finnish municipalities organise, produce and manage the services, what kind of changes have been made, and what are the strategies for the future. This survey was aimed at municipalities which organise health services independently, without co-operating with other municipalities. Similar surveys were conducted in 1997 and 2000. Questions covered primary health care service provision, and purchasing and competitive tendering of services. One topic pertained to what kind of specialist health care services the municipality provided, and how such services were organised. Health care development strategies and plans were studied. Further questions covered the use of family doctor system, use of client satisfaction surveys, dental care, division of tasks between doctors and nurses, and the role of the municipal committee responsible for health services.