Study title

On behalf of the Federal Ministry of Justice and Consumer Protection, infas conducted a representative telephone survey of the population for the German Council of Consumer Experts with the aim of providing comprehensive data on the population´s knowledge and acceptance of (new types of) scoring methods. The central topic of the survey was the attitude of the population towards possible, new types of consumer scores for motor vehicle insurance and health insurance. Topics: 1. Mobility and health: Type of mobility in everyday life; possession of car driving licence; points in Flensburg; self-assessment of health status; frequency of at least half an hour of sport; measurement of health behaviour over a longer period of time; self-assessment of willingness to take risks; agreement with various statements (enjoyment of using new technical devices, selection of apps and other digital services according to high data protection standards, selection of products and services according to price, help for the socially weak regardless of reasons, help for the socially weak even if the situation is self-inflicted, help for the socially weak if the situation is not self-inflicted). 2. Prior knowledge in the area of financial scoring: Level of information on Schufa assessment criteria for assessing creditworthiness and solvency (person with unpaid bill despite obligation to pay, neighbour with unpaid bill despite obligation to pay, age, current payment of a loan, extent of assets, behaviour in social networks, occupation, nationality); willingness to publish one´s own creditworthiness on the internet; desire to publish the creditworthiness of all persons in Germany on the internet; Schufa self-reporting in the last five years; Schufa score believed to be correct; reason why Schufa score was not believed to be correct (open, coded mentions). 3. Evaluation of new types of scores or telematics tariffs: Opinion on consumer scores in the areas of car and health insurance...