Summary information

Study title

National User Survey of Finnish Special Libraries 2008

Creator

National Library of Finland. National Library Network Services

Study number / PID

FSD2802 (FSD)

urn:nbn:fi:fsd:T-FSD2802 (URN)

10.60686/t-fsd2802 (DOI)

Data access

Restricted

Series

National User Surveys of Finnish Libraries

The national user surveys of Finnish libraries collect information on the use of library services, customer satisfaction and the effectiveness of services. The surveys are aimed at the end users of public, university and special libraries and have been conducted as online surveys. The identical questionnaires used in the surveys enable the comparison within and between the library sectors, as well as the examination of trends. FSD collections cover data for 2008, 2010, 2013 and 2018.

Abstract

The survey investigated user perceptions of special libraries in Finland. Main themes included types of library use, library collections, electronic library resources and other services provided, as well as the perceived impact of the services. First, the respondents were asked how often they visited the library they were evaluating, and which library services and electronic resources they used. Views were probed on the library as a service environment (e.g. location, opening hours, library premises, computers provided for clients). The respondents were asked to evaluate the library collections, electronic library services, guidance provided for information seeking, and how well the library had succeeded as a whole in providing services. The ways in which the library services had benefited their work, studies or other activities were also explored. Background variables included the library evaluated, the respondent's gender, age group, and staff or client group.

Methodology

Data collection period

19/03/2008 - 30/04/2008

Country

Finland

Time dimension

Longitudinal: Cohort/Event-based

Analysis unit

Individual

Universe

Users of Finnish special libraries

Sampling procedure

Non-probability: Availability

Kind of data

Quantitative

Data collection mode

Self-administered questionnaire: Web-based (CAWI)

Access

Publisher

Finnish Social Science Data Archive

Publication year

2013

Terms of data access

The dataset is (B) available for research, teaching and study.

Related publications

Not available