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Strategy and Service Improvement in Local Government, 2002-2003
Creator
Boyne, G. A., Cardiff University, Cardiff Business School
Andrews, R. William, Cardiff University, Cardiff Business School
Study number / PID
5696 (UKDA)
10.5255/UKDA-SN-5696-1 (DOI)
Data access
Restricted
Series
Not available
Abstract
Abstract copyright UK Data Service and data collection copyright owner.A large literature suggests that strategic management makes a difference to the performance of firms in the private sector. Little attention has been devoted, by contrast, to the impact of organisational strategies in the public sector, despite the recent concern by policy makers and academics to identify potential sources of public service improvement. This research project aimed to develop and apply strategic management models to public organisations, and to test empirically whether strategy content and processes have significant effects on performance.
The objectives stated in the original application were to:apply strategic management theory to the processes and performance of local authoritiesexplain different strategic approaches to 'Best Value' performance assessment in Welsh local governmentcreate datasets on the strategy processes and performance of local authoritiesprovide the first empirical evidence on the impact of strategic management on performance in the public sector develop new strategy models that are relevant to public organisationsAll but one of these objectives were achieved; the second objective became impossible to pursue when 'Best Value' was abolished in Wales in 2002. This in fact illustrates one of the main themes of the research; the significance of the external environment for strategy and performance in the public sector. In addition to the four remaining objectives, four extra aims have also been achieved:an exploration of the effects of strategy content as well as strategy processesan analysis of the impact of the socio-economic and regulatory context on local service performancean evaluation of the relationship between strategy and performance in not only Welsh but also English local authoritiesan examination of the effects of not only strategy formulation but also strategy implementation on service performanceFurther information about the project may be...
Terminology used is generally based on DDI controlled vocabularies: Time Method, Analysis Unit, Sampling Procedure and Mode of Collection, available at CESSDA Vocabulary Service.
Methodology
Data collection period
01/07/2002 - 01/12/2003
Country
Wales
Time dimension
Cross-sectional (one-time) study
Two questionnaires were fielded, one in 2002 and one in 2003.
Analysis unit
Institutions/organisations
National
Universe
Local government service departments in Wales, during 2002-2003.
Sampling procedure
Purposive selection/case studies
Kind of data
Numeric
Data collection mode
Postal survey
Compilation or synthesis of existing material
Funding information
Grant number
R000239249
Access
Publisher
UK Data Service
Publication year
2007
Terms of data access
The Data Collection is available to UK Data Service registered users subject to the End User Licence Agreement.
Commercial use of the data requires approval from the data owner or their nominee. The UK Data Service will contact you.