Summary information

Study title

Strategy and Service Improvement in Local Government, 2002-2003

Creator

Boyne, G. A., Cardiff University, Cardiff Business School
Andrews, R. William, Cardiff University, Cardiff Business School

Study number / PID

5696 (UKDA)

10.5255/UKDA-SN-5696-1 (DOI)

Data access

Restricted

Series

Not available

Abstract

Abstract copyright UK Data Service and data collection copyright owner.A large literature suggests that strategic management makes a difference to the performance of firms in the private sector. Little attention has been devoted, by contrast, to the impact of organisational strategies in the public sector, despite the recent concern by policy makers and academics to identify potential sources of public service improvement. This research project aimed to develop and apply strategic management models to public organisations, and to test empirically whether strategy content and processes have significant effects on performance. The objectives stated in the original application were to:apply strategic management theory to the processes and performance of local authoritiesexplain different strategic approaches to 'Best Value' performance assessment in Welsh local governmentcreate datasets on the strategy processes and performance of local authoritiesprovide the first empirical evidence on the impact of strategic management on performance in the public sector develop new strategy models that are relevant to public organisationsAll but one of these objectives were achieved; the second objective became impossible to pursue when 'Best Value' was abolished in Wales in 2002. This in fact illustrates one of the main themes of the research; the significance of the external environment for strategy and performance in the public sector. In addition to the four remaining objectives, four extra aims have also been achieved:an exploration of the effects of strategy content as well as strategy processesan analysis of the impact of the socio-economic and regulatory context on local service performancean evaluation of the relationship between strategy and performance in not only Welsh but also English local authoritiesan examination of the effects of not only strategy formulation but also strategy implementation on service performanceFurther information about the project may be...
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Methodology

Data collection period

01/07/2002 - 01/12/2003

Country

Wales

Time dimension

Cross-sectional (one-time) study
Two questionnaires were fielded, one in 2002 and one in 2003.

Analysis unit

Institutions/organisations
National

Universe

Local government service departments in Wales, during 2002-2003.

Sampling procedure

Purposive selection/case studies

Kind of data

Numeric

Data collection mode

Postal survey
Compilation or synthesis of existing material

Funding information

Grant number

R000239249

Access

Publisher

UK Data Service

Publication year

2007

Terms of data access

The Data Collection is available to UK Data Service registered users subject to the End User Licence Agreement.

Commercial use of the data requires approval from the data owner or their nominee. The UK Data Service will contact you.

Related publications

Not available