Study title

The annual survey studied employee opinion on the quality of working life in Finland. Main themes were psychosocial working environment, job characteristics, pay systems, satisfaction with the job, employment security, training and development, capacity to work, and bullying and discrimination at work. The year 2011 survey contained new questions on teleworking, staff training and development, and how employers took into account the circumstances of employees in work arrangements. First, the respondents were asked how many years they had worked for the employer they were working for at the time, type of contract, number of persons at the workplace, and what kind of changes there had been in staff numbers, working hours, contracts, and tasks during the past 12 months, and whether people had been transferred to other units. A number of questions pertained to co-operation negotiations, their process and results. Further questions covered team work, whether there had been conflicts at the workplace, between what groups and whether the conflicts had decreased or increased over the past 12 months. Incidents of bullying, harassment and violence were charted. Next set of questions investigated the respondent's autonomy and influence at work and other job characteristics, overtime and its compensation, flexible working time arrangements, and R's membership in a trade union or professional association. Changes over the past year in workload, physical or mental stress, access to training etc. were explored as well as pay and bonus systems, and satisfaction with pay. Psychosocial working environment was charted with a number of questions, for instance, whether the relationships between the employees and supervisors/managers were open and confidential, whether trying new things was supported etc. One topic pertained to whether the respondents had presented any ideas to improve working conditions, products, services or working methods at the workplace and whether there had...