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          <titl xml:lang="en">DDI study level documentation for study ZA3683 Flash Eurobarometer 128 (Cross-Border Commerce)</titl>
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        <titl xml:lang="en">Flash Eurobarometer 128 (Cross-Border Commerce)</titl>
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        <IDNo xml:lang="en" agency="GESIS">ZA3683, Version 2.0.0</IDNo><IDNo xml:lang="de" agency="GESIS">ZA3683, Version 2.0.0</IDNo><IDNo xml:lang="en" agency="DOI">10.4232/1.12024</IDNo><IDNo xml:lang="de" agency="DOI">10.4232/1.12024</IDNo>
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        <AuthEnty affiliation="European Commision, Brussels DG Press and Communication Public Opinion Analysis Sector" xml:lang="en">Christensen, Thomas
        </AuthEnty><AuthEnty affiliation="European Commision, Brussels DG Press and Communication Public Opinion Analysis Sector" xml:lang="de">Christensen, Thomas
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      <abstract xml:lang="en">Business and advertising practices of companies within the EU.</abstract><abstract xml:lang="en">Topics: impact of the following factors on cross-border sales of the company: development of internet and e-commerce within the EU, introduction of the euro; impact of each of the following factors on the development of the company’s sales and advertising throughout the EU: language differences, currency differences, compliance with different national regulations on commercial practices, compliance with different national fiscal regulations, higher risk of fraud and outstanding payments in cross-border sales, greater difficulties in resolving cross-border complaints and conflicts, greater difficulty in ensuring efficient cross-border after-sales service; efficiency of selected measures with regard to the development of sales and advertising of the company throughout the EU: better information for companies on regulations related to consumer protection in other EU countries, replacement of national currencies by the euro, setting up independent arbitration and conciliation services for cross-border complaints and disputes, abiding by a European code of conduct and complying with different national regulations on consumer protection, harmonizing national regulations in relation to advertising and commercial practices as well as to consumer protection; percentage of cross-border sales with regard to internet sales; percentage of cross-border sales with regard to mail-order or telesales; percentage of cross-border sales with regard to sales by representatives; percentage of cross-border sales with regard to retail sales; percentage of cross-border sales with regard to sales to final consumers; percentage of total marketing and advertising budget used to encourage cross-border sales; impact of an assumed harmonisation of regulations on advertising, commercial practices and other regulations on consumer protection on the share of the budget to be used to encourage cross-border sales; ; impact of an assumed harmonisation of regulations on advertising, commercial practices and other regulations on consumer protection on the share of the company’s cross-border sales.  Demography: information about the company: number of employees in the own country, number of EU countries with subsidiaries or retail outlets, independent or part of national or international group; main activity of the company; sales or advertising to final consumers; position of respondent at the company.  Additionally coded was: questionnaire number; date of interview; time of the beginning of the interview; duration of the interview; country; SIC-Code; NACE-Code; weighting factor.</abstract><abstract xml:lang="de">Bewertung von Verkauf und Werbung durch Firmen innerhalb der EU. Schwierigkeiten bei grenzüberschreitendem Verkauf und Werbung innerhalb der EU. Marketing- und Werbemaßnahmen. Harmonisierung von Handels- und Werbevorschriften innerhalb der EU.</abstract><abstract xml:lang="de">Themen: Einfluss von Internet, E-Commerce und Euro-Einführung auf grenzüberschreitende Verkäufe; Probleme bei grenzüberschreitender Werbung und grenzüberschreitenden Verkäufen innerhalb der EU (Sprachunterschiede, unterschiedliche Währung, unterschiedliche nationale Vorschriften, unterschiedliche nationale steuerliche Vorschriften, höheres Betrugs- und Außenständerisiko, größere Abwicklungsprobleme bei Beschwerden und Streitigkeiten, Probleme bei Gewährleistung eines grenzüberschreitenden Kundendienstes); Maßnahmen zur Vereinfachung eigener Verkäufe und Werbung innerhalb der EU; jeweiliger Prozentsatz der grenzüberschreitenden Verkäufe an Endverbraucher innerhalb der EU durch Internet, Versand- und Telekäufe, direkte Vertreter sowie Einzelhandelsgeschäfte im europäischen Ausland; Anteil der gesamten grenzüberschreitenden Verkäufe an Endverbraucher innerhalb der EU; Prozentanteil des Marketing- und Werbebudgets für die Förderung grenzüberschreitender Verkäufe innerhalb der EU; verstärkter Werbeeinsatz bei vollständig harmonisierten Verbraucherschutzvorschriften und erwartete Umsatzsteigerung.  Demographie: Angaben zum Unternehmen: Anzahl der Beschäftigten im eigenen Land, Anzahl der Niederlassungen in EU-Ländern, unabhängig oder Teil eines nationalen oder internationalen Konzerns; Hauptgeschäftsfeld des Unternehmens; Verkäufe oder Werbung an Endverbraucher; Position des Befragten im Unternehmen.  Zusätzlich verkodet wurde: Fragebogennummer; Interviewdatum; Interviewdauer (Interviewbeginn und Interviewende); Land; SIC-Code; NACE-Code; Gewichtungsfaktor.</abstract>
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