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        <titl xml:lang="en">Mental Health Trusts: Community Mental Health Service User Survey, 2006</titl>
        <IDNo xml:lang="en" agency="UKDA">5598</IDNo><IDNo xml:lang="en" agency="DOI">10.5255/UKDA-SN-5598-1</IDNo>
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        <AuthEnty xml:lang="en">Healthcare Commission
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        <distDate xml:lang="en" date="2007-02-14T00:00:00Z">14 February 2007</distDate>
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        <keyword xml:lang="en" vocab="ELSST" vocabURI="https://elsst.cessda.eu/id/91c1b36f-85ff-4345-9678-86a4950fe57a">HEALTH</keyword><keyword xml:lang="en" vocab="ELSST" vocabURI="https://elsst.cessda.eu/id/5e2b5b32-dc29-48bd-b9dd-b4956f88046b">INTERPERSONAL TRUST</keyword><keyword xml:lang="en" vocab="ELSST" vocabURI="https://elsst.cessda.eu/id/dacf0238-e8c8-44fd-807f-c92b34e03917">INFORMATION NEEDS</keyword><keyword xml:lang="en" vocab="ELSST" vocabURI="https://elsst.cessda.eu/id/4a4c87a3-48cc-4b8b-aa4a-1101b2bb1d5e">MEDICINAL DRUGS</keyword><keyword xml:lang="en" vocab="ELSST" vocabURI="https://elsst.cessda.eu/id/00000000-0000-0000-0000-000000000000">HOSPITAL OUTPATIENT SERVICES</keyword><keyword xml:lang="en" vocab="ELSST" vocabURI="https://elsst.cessda.eu/id/38854495-5f8e-4a5f-aed7-8819d1b14473">HEALTH SERVICES</keyword><keyword xml:lang="en" vocab="ELSST" vocabURI="https://elsst.cessda.eu/id/00000000-0000-0000-0000-000000000000">GENDER</keyword><keyword xml:lang="en" vocab="ELSST" vocabURI="https://elsst.cessda.eu/id/c8bced8d-985e-4c3c-9bfe-be278a093a5b">HEALTH CONSULTATIONS</keyword><keyword xml:lang="en" vocab="ELSST" vocabURI="https://elsst.cessda.eu/id/d7bf9090-12ff-4738-89ce-e64ebeaf176b">APPOINTMENTS</keyword><keyword xml:lang="en" vocab="ELSST" vocabURI="https://elsst.cessda.eu/id/110be401-238d-41cd-ab55-c054d21f34ea">HEALTH PROFESSIONALS</keyword><keyword xml:lang="en" vocab="ELSST" vocabURI="https://elsst.cessda.eu/id/b06fa4cb-e156-4acc-a79a-5cd2ad75570d">HEALTH ADVICE</keyword><keyword xml:lang="en" vocab="ELSST" vocabURI="https://elsst.cessda.eu/id/17d374f5-a930-4a1a-869a-12a748283d94">MEDICAL CARE</keyword><keyword xml:lang="en" vocab="ELSST" vocabURI="https://elsst.cessda.eu/id/778dc4e5-2aea-41fb-acbc-f04940788616">AGE</keyword><keyword xml:lang="en" vocab="ELSST" vocabURI="https://elsst.cessda.eu/id/106aa3af-ac75-4786-8b2d-3c8a1aa53384">MENTAL HEALTH</keyword><keyword xml:lang="en" vocab="ELSST" vocabURI="https://elsst.cessda.eu/id/94925988-d88b-44b6-8781-d95119fd2e6c">PSYCHIATRISTS</keyword><keyword xml:lang="en" vocab="ELSST" vocabURI="https://elsst.cessda.eu/id/52f955ef-0871-4372-9763-43c9247c810c">NURSES</keyword><keyword xml:lang="en" vocab="ELSST" vocabURI="https://elsst.cessda.eu/id/f1be4577-ef8a-4d37-81cc-0f349c3e87df">CARE IN THE COMMUNITY</keyword><keyword xml:lang="en" vocab="ELSST" vocabURI="https://elsst.cessda.eu/id/d3fe7d9f-fced-4fba-aee7-c3c5785f21cc">COMMUNITY HEALTH SERVICES</keyword><keyword xml:lang="en" vocab="ELSST" vocabURI="https://elsst.cessda.eu/id/88552729-697e-4b8c-9b05-0c27a217c4da">DRUG SIDE-EFFECTS</keyword><keyword xml:lang="en" vocab="ELSST" vocabURI="https://elsst.cessda.eu/id/2617a5f3-0478-4fac-9bc1-1765d56822f5">COUNSELLING</keyword><keyword xml:lang="en" vocab="ELSST" vocabURI="https://elsst.cessda.eu/id/f7dadcdb-cb83-40fb-b9ee-66fb3f344c2a">DAY CARE</keyword><keyword xml:lang="en" vocab="ELSST" vocabURI="https://elsst.cessda.eu/id/6f628e04-cd98-4e7d-a50c-3078fe506f7f">HOUSING</keyword><keyword xml:lang="en" vocab="ELSST" vocabURI="https://elsst.cessda.eu/id/e5f308c3-13c3-4343-bf2a-835ceec0dc85">HOSPITALIZATION</keyword><keyword xml:lang="en" vocab="ELSST" vocabURI="https://elsst.cessda.eu/id/610ee665-2787-44e6-ad59-dc2b340ab473">LEGISLATION</keyword><keyword xml:lang="en" vocab="ELSST" vocabURI="https://elsst.cessda.eu/id/8cf977f5-e6ea-44be-8d76-8aaf758022de">FRIENDS</keyword><keyword xml:lang="en" vocab="ELSST" vocabURI="https://elsst.cessda.eu/id/37962809-512d-4f33-826f-15446df86392">FAMILIES</keyword><keyword xml:lang="en" vocab="ELSST" vocabURI="https://elsst.cessda.eu/id/a99b7a42-c85e-4154-afe4-941b76b9020d">EMOTIONAL STATES</keyword><keyword xml:lang="en" vocab="ELSST" vocabURI="https://elsst.cessda.eu/id/02891507-f1e3-4f48-9ca2-b18eb983625f">MEDICAL DIAGNOSIS</keyword><keyword xml:lang="en" vocab="ELSST" vocabURI="https://elsst.cessda.eu/id/f02c5ff2-c3f4-4a3e-a1d8-2fdae8d2f0a8">TELEPHONE HELP LINES</keyword><keyword xml:lang="en" vocab="ELSST" vocabURI="https://elsst.cessda.eu/id/0ce6cf0e-2911-4f3b-8603-d94845820b6a">MENTAL DISORDERS</keyword>
        <topcClas xml:lang="en">Health</topcClas><topcClas xml:lang="en">Health care services and policies</topcClas>
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      <abstract xml:lang="en">&lt;P&gt;Abstract copyright UK Data Service and data collection copyright owner.&lt;/P&gt;&lt;p&gt;The National Patient Survey Programme is one of the largest patient survey programmes in the world. It provides an opportunity to monitor experiences of health and provides data to assist with registration of trusts and monitoring on-going compliance. Understanding what people think about the care and treatment they receive is crucial to improving the quality of care being delivered by healthcare organisations. One way of doing this is by asking people who have recently used the health service to tell the Care Quality Commission (CQC) about their experiences.&lt;br&gt; &lt;br&gt;The CQC will use the results from the surveys in the regulation, monitoring and inspection of NHS acute trusts (or, for community mental health service user surveys, providers of mental health services) in England. Data are used in CQC Insight, an intelligence tool which identifies potential changes in quality of care and then supports deciding on the right regulatory response. Survey data will also be used to support CQC inspections.&lt;br&gt; &lt;br&gt; Each survey has a different focus. These include patients' experiences in outpatient and accident and emergency departments in Acute Trusts, and the experiences of people using mental health services in the community.&lt;br&gt; &lt;br&gt; &lt;i&gt;History of the programme&lt;br&gt;&lt;/i&gt;&lt;br&gt; The National Patient Survey Programme began in 2002, and was then conducted by the Commission for Health Improvement (CHI), along with the Commission for Healthcare Audit and Inspection (CHAI). Administration of the programme was taken over by the Healthcare Commission in time for the 2004 series. On 1 April 2009, the CQC was formed, which replaced the Healthcare Commission.&lt;br&gt; &lt;br&gt; Further information about the National Patient Survey Programme may be found on the CQC &lt;a href="http://www.cqc.org.uk/content/surveys" title="Patient Survey Programme" ,="" target="_blank"&gt;Patient Survey Programme&lt;/a&gt; web pages.&lt;br&gt; &lt;br&gt; &lt;/p&gt;</abstract><abstract xml:lang="en">The &lt;i&gt;Community Mental Health Service User Survey, 2006&lt;/i&gt; was designed to provide actionable feedback to each participating NHS trust on patients' views of the mental health care they had received, as well as providing the Healthcare Commission with patient-focused indicators to feed into the 2005-2006 performance ratings for acute and specialist NHS trusts. The survey was carried out in all mental health trusts, combined mental health and social care trusts, and PCTs responsible for providing mental health services in England.&lt;br&gt; &lt;br&gt; For the second edition (April 2008), a new version of the dataset which contains one new variable (SRnumber) and a recoded age variable was supplied.  The user guide has also been updated.&lt;br&gt;</abstract><abstract xml:lang="en">&lt;B&gt;Main Topics&lt;/B&gt;:&lt;BR&gt;</abstract><abstract xml:lang="en">Topics covered included: relationships with healthcare professionals; medication; care and treatment; care plan; care review; support in the community; crisis care and standards. &lt;br&gt;</abstract>
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        <collDate xml:lang="en" event="single">January 2006 - February 2006</collDate><collDate xml:lang="en" date="2006-01-01T00:00:00Z" event="start">01 January 2006</collDate><collDate xml:lang="en" date="2006-02-01T00:00:00Z" event="end">01 February 2006</collDate>
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        <anlyUnit xml:lang="en">Individuals<concept/></anlyUnit><anlyUnit xml:lang="en">National<concept/></anlyUnit>
        <universe xml:lang="en" clusion="I">Adult mental health patients who were on the Care Programme Approach (CPA) at each PCT, and had used community mental health services between 1 September and 30 November 2005 (respondents surveyed in 2006).</universe>
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        <sampProc xml:lang="en">Simple random sample<concept/></sampProc><sampProc xml:lang="en">Staff at each NHS trust identified the patients who were eligible for inclusion and drew a random sample of 850 patients, following a standard procedure set out in the survey guidance issued to trusts.<concept/></sampProc>
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