2026-06-27T21:29:33Z https://datacatalogue.cessda.eu/oai-pmh/v0/oai

0f2a8e9b50017bd04da9242cb033f5a630ba5b3c1fde40cf8f0c3d55764ea739 2026-06-02T14:39:31Z language:enopenaire_data

DDI2.5 XML CODEBOOK RECORD FOR STUDY NUMBER 1414 Consultative Councils Survey, 1975 141410.5255/UKDA-SN-1414-1 Social and Community Planning Research No information recorded National Consumer Council UK Data Service 01 January 1980 AGEATTITUDESCENTRAL HEATINGCONSUMER PROTECTIONCONSUMERSDOMESTIC APPLIANCESELECTRIC POWER SUPPLYELECTRICAL EQUIPMENTEMPLOYMENTGAS SUPPLYGENDERHEALTH SERVICESHOUSEHOLDSHOUSING TENUREINCOMEINFLATIONMAINTENANCEMARITAL STATUSMOTOR VEHICLESNATIONALIZATIONOCCUPATIONSPOSTAL SERVICESPRICESPUBLIC TRANSPORTPUBLIC SERVICESQUALIFICATIONSSATISFACTIONTELEPHONESTELEVISION Consumption and consumer behaviour Abstract copyright UK Data Service and data collection copyright owner.The purpose of this survey was to yield information on the levels and types of problems experienced within a number of nationalised industries, the procedures respondents adopted for dealing with the problems, and the extent to which they were satisfied with the different forms of help received. Five nationalised industries were included, along with television and oil-fired central heatings in order to provide a benchmark on problems and complaints in a private sector industry.Main Topics: The questions were designed to obtain information on how well nationalised industries were meeting the needs of consumers in terms of the mechanisms for dealing with consumer complaints. Topics included electricity, gas, the telephone service, the post office, public transport, television and oil-fired central heating. There were separate sections of the questionnaire for each industry. The questions asked about each were as far as possible the same, so that results could be compared across industries. Questions attempted to ascertain whether respondents had experienced a problem, how they dealt with it and how satisfied they were with the service, advice or help they received about it. 12 November 1975 - 19 December 197512 November 197519 December 1975 Great Britain Families/householdsNationalConsumersHouseholds Households in Great Britain Third stage, following a qualitative study and an omnibus survey carried out by the Consumers association One-stage cluster sample Face-to-face interview The Data Collection is available to UK Data Service registered users subject to the <a href="https://ukdataservice.ac.uk/app/uploads/cd137-enduserlicence.pdf" target="_blank">End User Licence Agreement</a>.Commercial use of the data requires approval from the data owner or their nominee. The UK Data Service will contact you. See <restrctn> Courtenay, G. (1976) Consultative councils survey, London:SCPR. Consultative councils survey https://oai.ukdataservice.ac.uk:8443/oai/provider 1414 2024-11-28T07:20:59Z ddi:codebook:2_5